Privacy Policy
Welcome to Loomcel. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information from you when you visit our site or make a purchase:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Payment details (processed securely through third-party gateways).
- Technical Data: IP address, browser type, device information, and browsing patterns.
- Communication Data: Information you provide when contacting us through email, forms, or chat.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and deliver your orders efficiently.
- To communicate updates, order confirmations, or promotions.
- To improve website performance and user experience.
- To respond to customer support requests and inquiries.
- To ensure secure transactions and prevent fraud.
3. How We Protect Your Data
We implement strict security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted and processed through secure payment gateways. We never store your full credit or debit card details on our servers.
5. Third-Party Services
We may use third-party tools or services such as Google Analytics or payment gateways. These services collect and process data under their own privacy policies. We recommend reviewing their policies for more details:
6. Data Sharing
We do not sell, rent, or trade your personal information. Data may only be shared with trusted partners who help us operate our website or fulfill your orders (such as courier or payment service providers). These partners are bound by strict confidentiality agreements.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for promotional communication at any time.
To exercise your rights, contact us at contact@loomcel.com.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.
10. Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy, feel free to reach out to us:
- Email: contact@loomcel.com
- Phone: +91 89775 27163
- Address: Rotary Nagar 2, Tekkali, Srikakulam, Andhra Pradesh – 532201